CONCIERGE SYSTEM SERVICE

FROM AN INDUSTRY LEADER

As the technology in your home becomes more and more sophisticated, routine service becomes more and more critical to ensure that your homes automation remains connected and functional. To that end, BlueVision is pleased to announce our new Concierge Service program for our residential automation customers.

ESSENTIAL

Access to a dedicated phone number for priority calling or texting

Live technician on the phone within an hour 7 days a week from 24 hours a day

Remote repair whenever possible while you are on the phone

Priority scheduling over any client who is not on a service plan

Guaranteed next business day on site dispatch when necessary

Discounted service call rates

Annual inspection of basic system functions

Proactive monitoring of your network and remote repair

Management of outages with Internet and TV Service providers

Guaranteed on site dispatch during weekends and Holidays

Annual technology review meeting at your house with one of our engineers

$99.00

/Per Month

SELECT

Access to a dedicated phone number for priority calling or texting

Live technician on the phone within an hour 7 days a week from 24 hours a day

Remote repair whenever possible while you are on the phone

Priority scheduling over any client who is not on a service plan

Guaranteed next business day on site dispatch when necessary

Discounted service call rates

Annual inspection of basic system functions

Proactive monitoring of your network and remote repair

Management of outages with Internet and TV Service providers

Guaranteed on site dispatch during weekends and Holidays

Annual technology review meeting at your house with one of our engineers

$299.00

/Per Month

VIP

Access to a dedicated phone number for priority calling or texting

Live technician on the phone within an hour 7 days a week from 24 hours a day

Remote repair whenever possible while you are on the phone

Priority scheduling over any client who is not on a service plan

Guaranteed next business day on site dispatch when necessary

Discounted service call rates

Annual inspection of basic system functions

Proactive monitoring of your network and remote repair

Management of outages with Internet and TV Service providers

Guaranteed on site dispatch during weekends and Holidays

Annual technology review meeting at your house with one of our engineers

$499.00

/Per Month

Professional, Quality Support For Your Home System

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    RAPID PROBLEM RESOLUTION

    Once a problem is identified, one team springs into action to guarantee a fix within  24 hours.

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    FULL-TIME MONITORING

    With Concierge plan, your system is always connected, and always being monitored for 100% uptime.

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    ALWAYS AVAILABLE, ALWAYS READY

    Our concierge service techs are always ready to identify and solve system issues, 24/7

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    SURPRISE FREE PRICING

    With your plan registration, you will always receive fair, surprise free service rates

A Dedicated, Vigilant Support Team

BlueVision is a well respected name in the residential and commercial automation space, and we have a reputation for making clients happy. With BlueVision Concierge Service, you can rest assured that your system will always be monitored, maintained and supported.

RAPID PROBLEM RESOLUTION

When your home automation system has a glitch or stops working, you need answers and you need them fast. Calling in a service call or submitting a request online may be fine for some issues, but when time is of the essence, you want an immediate fix. As a BlueVision Concierge Service member, waiting for service appointments is a thing of the past. With BlueVision Concierge Service, users will have access to a dedicated phone number for priority calling or texting, a live technician within an hour, 7 days a week and priority service call scheduling. Additional benefits of the BlueVision Concierge service is discounted service call rates and next day dispatch when necessary.

ALWAYS AVAILABLE, ALWAYS READY

The ONLY thing worse than an automation system problem is not being able to contact a service provider that can quickly diagnose the problem and most importantly, FIX it as soon as possible. At BlueVision, our automation professionals are not only highly skilled at automation design and installation, but when it comes to support, there is no better team in the business. Our team is available and standing by ready to diagnose and solve your automation system trouble. With BlueVision Concierge, your schedule is our schedule, when you need us, we’re there.

FULL-TIME MONITORING

One of the biggest benefits of the BlueVision Concierge service is our full-time system monitoring. As soon as your plan begins, your system will be monitored 24/7. This monitoring will enable us to not only see how your system runs at any given time, but will also alert us if and when something goes wrong.

SURPRISE-FREE PRICING

As with all BlueVision automation system services, the Concierge service from BlueVision features our surprise-free pricing. When combined with our Concierge service prioritized service scheduling, members will not only know exactly when a technician will arrive, they will also know exactly what the service call charges will be. Prioritized support scheduling, discounted service call fee’s and full-time system monitoring. With BlueVision Concierge, system support troubles are a thing of the past.